Terms & Conditions

Welcome to minyakzaitun.my (“the Website”), operated by Pure Chetoui (“we”, “us”, “our”). By accessing or using our Website, you agree to be bound by these Terms & Conditions.

1. General

These Terms govern your use of our website and your purchase of products from us. We reserve the right to update these Terms at any time. Changes will be posted on this page and take effect immediately.

2. Products & Pricing

• All product descriptions and images are as accurate as possible. Minor variations in color or appearance may occur due to photography and screen settings.
• Prices are listed in Malaysian Ringgit (MYR) and include applicable taxes.
• We reserve the right to change prices at any time without prior notice.
• Promotional offers and discounts are valid for the stated period only and cannot be combined unless explicitly stated.

3. Orders & Payment

• By placing an order, you confirm that you are at least 18 years old and that the information you provide is accurate.
• An order confirmation email does not guarantee acceptance. We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.
• Payment must be completed at the time of purchase through our available payment methods.

4. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, coverage areas, and packaging.

5. Returns & Refunds

• Due to the nature of food products, we do not accept returns for change of mind.
• If your product arrives damaged or defective, contact us within 48 hours of delivery with photos of the damage.
• Approved refunds will be processed within 7–14 business days to your original payment method.
• We may offer a replacement instead of a refund at our discretion.

6. Product Use & Disclaimer

• Our products are food-grade extra virgin olive oil intended for culinary and personal use.
• Lab analysis results displayed on our website are from official third-party laboratories and are specific to the stated batch.
• These statements have not been evaluated by the Ministry of Health Malaysia (KKM).
• Our product is not intended to diagnose, treat, cure, or prevent any disease.
• If you have allergies or medical conditions, consult your healthcare provider before use.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Pure Chetoui and is protected by Malaysian and international copyright laws. You may not copy, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Pure Chetoui shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the specific product in question.

9. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Contact Us

For questions about these Terms & Conditions:

• Email: hello@minyakzaitun.my
• Website: minyakzaitun.my/contact-us

Last updated: January 2026.