Privacy Policy

Your privacy matters. Here’s how we collect, use, and protect your personal data.

Pure Chetoui (“we”, “us”, “our”) operates the website minyakzaitun.my. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order.

1. Information We Collect

Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing information (processed securely through our payment gateway)

Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our website and shopping experience
  • Send promotional emails (only if you opt in — you can unsubscribe anytime)
  • Comply with legal obligations

3. How We Protect Your Information

We implement appropriate security measures including:

  • SSL encryption on all pages
  • Secure payment processing through trusted gateways (we never store your full credit card details)
  • Restricted access to personal data within our team
  • Regular security reviews

4. Sharing Your Information

We do NOT sell, trade, or rent your personal information. We may share your data only with:

  • Shipping partners — to deliver your orders
  • Payment processors — to process transactions securely
  • Analytics services — to understand website usage (anonymized data)
  • Legal authorities — if required by Malaysian law

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your cart items
  • Understand how you use our site
  • Deliver relevant content

You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

  • Access your personal data that we hold
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications
  • Request deletion of your account and data

To exercise these rights, contact us at hello@minyakzaitun.my.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our website and products are not directed at individuals under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

  • Email: hello@minyakzaitun.my
  • Website: minyakzaitun.my/contact-us

Last updated: January 2026. This policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia.